How to check PICC auto insurance policy: hot topics and practical guides on the Internet
Recently, with the digital upgrade of auto insurance services, how to quickly check PICC auto insurance policies has become a hot topic for car owners. This article will combine the hot topics on the Internet in the past 10 days, sort out the query methods for you, and provide structured data reference.
1. Hot topics related to auto insurance on the entire network (last 10 days)
| Ranking | hot topics | Number of discussions (10,000) |
|---|---|---|
| 1 | Popularization of electronic auto insurance policies | 28.5 |
| 2 | PICC Auto Insurance APP function update | 19.2 |
| 3 | Frequently Asked Questions about Policy Inquiry | 15.7 |
| 4 | Car insurance claims online | 12.3 |
2. How to query PICC auto insurance policy
1.Official website query
Log in to the official website of the People's Insurance Company of China (www.picc.com.cn), enter the "Policy Services" column, and enter the policy number, ID number and other information to query.
2.Mobile APP query
Download the official APP of "People's Insurance Company of China", register and log in, and view the electronic policy in "My Policy".
3.WeChat public account query
Follow the "People's Insurance Company of China" WeChat official account, bind personal information, and obtain information through "My-Policy Inquiry" in the menu bar.
4.Customer service telephone inquiry
Dial the PICC customer service hotline 95518 and follow the voice prompts or transfer to manual service for enquiry.
3. Comparison table of key information required for query
| Query method | Required information | response time |
|---|---|---|
| Official website inquiry | Policy number/license plate number + ID number | Instant |
| APP query | Register mobile phone number + verification code | Instant |
| WeChat query | Bind personal information | within 1 minute |
| Telephone inquiry | ID number + policy number | 3-5 minutes |
4. Solutions to common problems
1.What should I do if I forget my policy number?
You can search through the combination of license plate number + ID number, or call customer service to provide driving license information to retrieve it.
2.Legal validity of electronic insurance policies
According to the latest Insurance Law, electronic policies have the same legal effect as paper policies and can be used directly during annual inspections.
3.Handling information discrepancies
If the query shows incorrect information, you need to bring the original ID card and driving license to a PICC branch for correction.
5. 2023 Auto Insurance Service Satisfaction Survey Data
| Services | Satisfaction (%) | Year-on-year change |
|---|---|---|
| Convenience of policy inquiry | 92.3 | ↑5.2% |
| Electronic Policy Clarity | 88.7 | ↑3.8% |
| Customer service response speed | 85.4 | ↑2.1% |
Through the above multiple channels, car owners can easily check PICC auto insurance policy information. It is recommended to give priority to digital inquiries and choose offline services in case of special circumstances. Keeping up with policy information in a timely manner can not only protect your own rights and interests, but also improve efficiency when settling claims.
Note: The statistical period of the data in this article is from October 1 to October 10, 2023. The data sources include hot topic lists on mainstream platforms such as Weibo, Zhihu, and Toutiao.
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